I’ve been having a frustrating problem with my IMAP/MAPI email connector from Outlook 2010 to MSN/Hotmail/Outlook.com since about Oct. 26-28, 2014. I can receive mail from MAPI, but cannot send. For sending I have to use POP3. This is a really awkward work-around.

From my searches, this appears to be a very common issue, and there is no definitive solution I can find. If you know of an effective fix for this problem, please let me know ASAP. I’ll do the same here if I learn of a ‘fix’ that does the job.

As of 11/13/2014, the most recent version I can find of the Microsoft Outlook Hotmail Connector is Ver. 14.0.6123.5001. (The tricky part is that when you go to Properties/Details, it says Ver. 14.0.6119.5001, but when you install it, Control Panel/Programs and Features claims it’s Ver. 14.0.6123.5001. (Outlook 2013 does not require this connector, so it’s entirely possible that this 2012 update is the last they made.)

I suggest that you DO NOT try to ‘repair’ your existing connector.

The suggested fix is to close Outlook; remove the version of Outlook Connector you’re using now (using Control Panel/Programs and Features), and install this newest version (link below). Open Control Panel/Programs and check the version. Then open Outlook and see if it fixes your problem.

I just tried this, and it stops giving me error messages, but still doesn’t send email from MAPI. But it may help you, so I post it here.

I’ve included an ‘open’ link, so you know it’s officially Microsoft.

Use an Outlook.com account in Outlook

https://support.office.com/en-us/article/Use-an-Outlook-com-account-in-Outlook-068a728a-721f-4206-8076-c4e4820676b0?ui=en-US&rs=en-US&ad=US

To use an Outlook.com account (formerly Hotmail) together with Microsoft Outlook 2010 [or 2003 or 2007], you must first install the Microsoft Outlook Hotmail Connector.